Privacy Policy

This Privacy Policy ("Policy") describes how Samarth Enterprises ("we," "our," or "us"), a platform operated under the domain vellorawellness.in, collects, uses, shares, and protects information obtained from users ("you," "your") of the Website. By accessing or using our Website or any services, you agree to this Policy and our Terms and Conditions.

1. GENERAL

By using our Website, you confirm that you have the legal capacity under Indian law to enter into a binding agreement. You consent to the collection, use, and disclosure of your information in accordance with this Policy. If you disagree, please discontinue use and contact us.

We may modify this Policy at any time. Continued use of the Website after such changes shall imply your consent to the updated Policy.

2. INFORMATION COLLECTED

(a) Registration Information: Name, phone number (verified via OTP), email address. (b) Order Information: Address, product orders, transaction details (no card/banking info is stored). (c) Usage Information: IP address, browser, device data, access time, order and transaction history.

Collectively, the above is referred to as "Personal Information."

3. USE OF INFORMATION We use Personal Information to:

  • Provide and improve products and services

  • Process and fulfill orders

  • Conduct analytics, audits, and research

  • Contact users about updates, new products, and feedback

  • Comply with applicable laws and investigate fraud or threats

  • Communicate marketing and promotional offers (opt-out available)

4. SHARING OF INFORMATION We may share your information:

  • With logistics and service partners for order fulfillment

  • With investors and partners (anonymized and aggregated only)

  • During mergers, acquisitions, or business transitions

  • With law enforcement or regulators where required by law

Your data may be transferred internationally in compliance with applicable Indian laws.

5. THIRD-PARTY LINKS Our Website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. Users are advised to review third-party privacy policies before interaction.

6. USER ACCESS AND CONTROL You can access and modify your information in your account or by contacting us. Account deletion or modification may affect access to services.

7. DATA SECURITY AND RETENTION We implement appropriate security measures to protect your data. We retain Personal Information as needed for business or legal reasons and may anonymize it for research and analysis.

8. COOKIES AND TRACKING We use cookies and tracking technologies to enhance user experience. Users can control cookies through browser settings but doing so may limit site functionality.

9. POLICY UPDATES We may update this Policy at any time. Changes will be posted on this page. Continued use of the site constitutes acceptance of changes.

10. CONTACT US If you have questions, complaints, or wish to opt out of promotional messages, contact us at:
Email: vellorawellness@gmail.com

Samarth Enterprises
RD-36, Church Road, Pana Udyan, Narela, Delhi-110040
Contact No: +91-8882829905

This Policy is governed by Indian law, and any disputes shall be subject to the jurisdiction of Delhi, India.